Search Results
Mediation Explained
Mediation works by using a neutral Labour Relations Agency mediator to assist parties involved in a workplace conflict or dispute to reach a satisfactory solution to workplace disputes that both sides are able to agree to.
Types of problems
Problems can arise in any workplace. Below are some examples, though not an exhaustive list. Employers, employees and their representatives may find it helpful to refer to the Labour Relations Agency's codes of practice, sample letters, flowcharts and guides. Our service is confidential and all our resources are free of charge to anyone working to prevent or resolve a workplace issue in Northern Ireland.
Exercise - Current Position in My Workplace
This questionnaire helps establish the current policies and provision to support mental health in the workplace and identify where additional steps or resources might be needed.
Employment relations in Northern Ireland – Co-operation or Confrontation
Patrick McCartan
APRIL 2007
Harassment and Bullying in the Workplace
This guide outlines the steps to building an inclusive workplace and includes signposts to other guidance published by the Equality Commission and the Labour Relations Agency.
The guidance is designed to be of practical use to employers, trade unions or employee representatives when developing and implementing policies in the areas of harassment and bullying.
Webinar - Handling Workplace Grievances
In the ever-evolving landscape of the modern workplace, it's crucial to understand how to effectively manage and address grievances. Whether you're an employee, a manager, or an HR professional, having a solid grasp of the grievance process is essential for maintaining a healthy and productive work environment.
In this webinar, we'll explore the following key areas:
- Understanding the legislative framework underpinning workplace grievances in Northern Ireland.
- Awareness of general principles supporting an effective procedure.
- The process for handling grievances.
- Dealing with common issues that may arise.
Hybrid Working - Here to stay or past its use-by date?
There has been a noticeable drift back to the workplace following the pandemic, with the proportion of NI employees working remotely for some of the time falling from 41% in April 2020 to 17%. Ironically, even Zoom has recently decided to bring its staff back to the office for at least part of the week.
With this in mind, CIPD NI and the Labour Relations Agency ran a webinar on 16 October 2023 to take stock of the HR profession’s experience of hybrid working to date. CIPD NI Branch Chair Nicola Barber hosted the event, and we were joined by an expert panel comprising:
• Ulster University Economist Ana Desmond, co-author of ‘Is remote working, working?’ – research into remote working patterns in NI, published in August 2023;
• Leading HR practitioner and thinker Gary Cookson, author of ‘HR for Hybrid Working’ published in June 2022; and,
• Caroline Samia from the Labour Relations Agency.
The event was recorded, and is now available to view below. The slide deck used during the event is also available for download.
Harrassment and Bullying at Work - Promoting an Inclusive Workplace
This guide outlines the steps to building an inclusive workplace and includes signposts to other guidance published by the Equality Commission and the Labour Relations Agency.
The guidance is designed to be of practical use to employers, trade unions or employee representatives when developing and implementing policies in the areas of harassment and bullying.
Workplace policies
Clear workplace policies and procedures help organisations to be productive, efficient and maintain high levels of staff morale. Ensuring that everyone knows how and why things are done is a key component in establishing best employment practice. Check out our free 'Employment Document Toolkit' to create your own policies and procedures that adhere to legal requirements and best practice, and which meet the particular needs of your organisation.