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Equity, Diversity and Inclusion Strategy to 2025
This Equity, Diversity and Inclusion Strategy provides a road map as to how LRA will drive systemic change and build a diverse, inclusive environment in which our personal differences are cherished and where everyone can thrive.
Webinar - Basic Employment Rights for Young People
This short webinar provides a whistle-stop tour of basic employment rights relevant to young people starting out on their employment journey.
Workplace policies
Clear workplace policies and procedures help organisations to be productive, efficient and maintain high levels of staff morale. Ensuring that everyone knows how and why things are done is a key component in establishing best employment practice. Check out our free 'Employment Document Toolkit' to create your own policies and procedures that adhere to legal requirements and best practice, and which meet the particular needs of your organisation.
Types of employment status
There are different types of employment status, including agency workers, apprentices, piece workers, posted workers and young workers. Further information on each is provided below.
The Labour Relations Agency Arbitration Scheme Explained
You can use the Labour Relations Agency Arbitration Scheme to resolve an employment–related dispute (a “claim”) instead of going to a tribunal.
Service Standards
The Agency's service standards are set out in our Customer Charter. Any complaint about the delivery of an Agency service can be brought to a Director of the Agency.
We will fully investigate the complaint and respond within ten working days. If the person complaining is not satisfied with the response he/she can raise it with the Chief Executive who will reply within ten working days.
If the individual is still not satisfied he/she can refer the matter to the Ombudsman. A copy of the Agency’s Customer Complaints Procedure, which includes guidance on raising a complaint is available from the Agency or can be downloaded here.
Labour Relations Agency Arbitration Scheme - Guide to the Scheme
Revised January 2013
The Agency was given the power to introduce the Scheme by the Industrial Relations (Northern Ireland) Order 1992, as amended, and the Fair Employment and Treatment (Northern Ireland) Order 1998. Subsequently, the Scheme has been established by means of the Labour Relations Agency Arbitration Scheme Order (Northern Ireland) 2012.
Employment Document Toolkit - How to Register - Demo Video
This video provides step by step instructions on how to sign up to our new, free, online employment document toolkit.