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Information on the Rights of Workers in Northern Ireland (Tetum Translation)
Updated February 2016
Employment Document Toolkit
Once you are registered you can unlock our free core employment guides to help you build documents, policies and procedures for your own organisation.
Revised Code of Practice on disciplinary and grievance procedures - Public Consultation Exercise
Thursday 6th February 2014
Service Standards
The Agency's service standards are set out in our Customer Charter. Any complaint about the delivery of an Agency service can be brought to a Director of the Agency.
We will fully investigate the complaint and respond within ten working days. If the person complaining is not satisfied with the response he/she can raise it with the Chief Executive who will reply within ten working days.
If the individual is still not satisfied he/she can refer the matter to the Ombudsman. A copy of the Agency’s Customer Complaints Procedure, which includes guidance on raising a complaint is available from the Agency or can be downloaded here.
LRA response to DEL review of the NI employment dispute resolution system
4th September 2009
This paper gives the Agency's response to the Department of Employment and Learning's consultation questions.
Contracts of employment
Employers must provide a contract of employment which sets out the terms and conditions of employment.
Leaflet 3. Recruiting People
February 2016
Hiring employees, if done badly, can be costly.