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Disputes and Their Management in the Workplace – A Survey of Employers in Northern Ireland
This report sets out the findings of research into the resolution of workplace disputes in Northern Ireland.
Experience of LRA's first placement student - Michael
In this video, the LRA's first placement student, describes his experience, to support others who are considering applying for this opportunity in the future.
Joint Declaration of Protection (for Dignity at Work and Inclusive Working Environment)
Joint Declaration of Protection (for Dignity at Work and Inclusive Working Environment) launched by the NI Employment Relations Roundtable.
LRA Website Accessibility Audit - August 2020
This document sets out a summary of the checks and tests that were performed on the LRA website ahead of the introduction of new accessibility legislation.
Service Standards
The Agency's service standards are set out in our Customer Charter. Any complaint about the delivery of an Agency service can be brought to a Director of the Agency.
We will fully investigate the complaint and respond within ten working days. If the person complaining is not satisfied with the response he/she can raise it with the Chief Executive who will reply within ten working days.
If the individual is still not satisfied he/she can refer the matter to the Ombudsman. A copy of the Agency’s Customer Complaints Procedure, which includes guidance on raising a complaint is available from the Agency or can be downloaded here.
Webinar - Good Practice in Recruitment and Selection
This webinar covers good practice in recruitment and selection within the workplace.
Leaflet 9. Workplace Communications
February 2016
Most employees need to be instructed about their jobs. But keeping employees informed about other more general matters at work is just as essential and can contribute to the efficiency of any organisation.
Guide to LRA Services
February 2013
LRA Podcast - 'Challenging Workplaces' - Part 1
In this first episode of the Labour Relations Agency's podcast, entitled 'Challenging Workplaces', Mark McAllister, Director of Employment Relations Services and Keelin Kelly, Communications Manager, discuss societal issues that are now also being recognised as workplace issues - such as domestic violence, menopause and gender identity.