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Conciliation Definitions
This document sets out the main terms used in Conciliation.
Mediation Explained
Mediation works by using a neutral Labour Relations Agency mediator to assist parties involved in a workplace conflict or dispute to reach a satisfactory solution to workplace disputes that both sides are able to agree to.
Conciliation Statistics 2019-2020
This spreadsheet provides key information about our conciliation service during 2019-2020.
Disputes and Their Management in the Workplace – A Survey of Employers in Northern Ireland
This report sets out the findings of research into the resolution of workplace disputes in Northern Ireland.
Definition of LRA Jurisdictions for Conciliation
This document sets out the main definitions for jurisdiction categories as used in Conciliation.
Types of problems
Problems can arise in any workplace. Below are some examples, though not an exhaustive list. Employers, employees and their representatives may find it helpful to refer to the Labour Relations Agency's codes of practice, sample letters, flowcharts and guides. Our service is confidential and all our resources are free of charge to anyone working to prevent or resolve a workplace issue in Northern Ireland.
Leaflet 1. Know the Law
February 2016
Employees have a range of legal rights derived from national or European legislation and these are summarised in this leaflet
Advice on Managing Sickness Absence
This guide tries to answer some questions you might ask when an employee is absent from work due to sickness or unauthorised absence.
Effective Joint Committees
This Guide provides information on Joint Committees which promote positive working relationships between employees or their representatives with employers, and encourage good engagement and sound communications.
Advice on Agreeing and Changing Contracts of Employment
This Guide is intended to give general advice and guidance about the main legal considerations which may arise when employers or employees wish to make changes to the contract of employment