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Steps to resolve
When there is an issue in the workplace, employers and employees have a number of options and steps they can take to resolve it, ranging from informal conversations to formal processes and procedures.
Deductions from wages by employers
February 2016
The Wages (Northern Ireland) Order 1988 repealed various Truck Acts 1831 to 1940 and the Payment of Wages Act (Northern Ireland) 1970 and made changes to the law governing the way in which wages were paid.
The Labour Relations Agency Arbitration Scheme Explained
You can use the Labour Relations Agency Arbitration Scheme to resolve an employment–related dispute (a “claim”) instead of going to a tribunal.
Labour Relations Agency (Customer Standards of Service March 2024)
You can access the Labour Relations Agency's Customer Standards of Service by clicking on the link below
Joint Newsletter between the Labour Relations Agency and the Equality Commission for Northern Ireland April 2016
This is the seventh edition of the employment and equality law up-date published jointly by the Labour Relations Agency and the Equality Commission.
New Developments in Public Sector Pay Setting
4 papers published by the Labour Relations Agency
MARCH 2005
Shared Parental Leave and Pay: Employers' Technical Guide to Shared Parental Leave and Pay
This guide was published by the Department for the Economy.
Eligible employees of babies due to be born or placed for adoption from April 2015 will have a new statutory entitlement to shared parental leave and pay. This technical guidance is for employers who think their employee(s) may be eligible.
Service Standards
The Agency's service standards are set out in our Customer Charter. Any complaint about the delivery of an Agency service can be brought to a Director of the Agency.
We will fully investigate the complaint and respond within ten working days. If the person complaining is not satisfied with the response he/she can raise it with the Chief Executive who will reply within ten working days.
If the individual is still not satisfied he/she can refer the matter to the Ombudsman. A copy of the Agency’s Customer Complaints Procedure, which includes guidance on raising a complaint is available from the Agency or can be downloaded here.
Current Vacancies - Working for the Labour Relations Agency
When there are vacancies at the Agency we will post the information here.