Search Results
Labour Relations Agency Annual Public Board Meeting
Thurs 24 Oct 2019, 11.30am - 1pm, Malone House, Belfast, free parking. Lunch provided.
Annual lecture: Early Conciliation - a new service required by Employment Act (NI) 2016 from January 2020.
Employment Document Toolkit
Once you are registered you can unlock our free core employment guides to help you build documents, policies and procedures for your own organisation.
Starting out
There is lots to think about when starting a new job, or when hiring new staff. It is important that there are good processes in place so that everyone meets their responsibilities and everyone’s rights are protected.
Access denied
You aren't able to access this page.
Steps to resolve
When there is an issue in the workplace, employers and employees have a number of options and steps they can take to resolve it, ranging from informal conversations to formal processes and procedures.
Guidance on the Agency Workers Regulations (Northern Ireland) 2011
This guidance has been produced by the Department for the Economy. It is designed to help agency workers, hirers of agency workers and the recruitment sector to understand the Agency Workers Regulations (Northern Ireland) 2011.
Hiring
A positive recruitment experience gets the working relationship off to the best start. It is important to follow a number of steps and adopt a best practice approach.
Deductions
This section covers deduction from pay for employers and employees.
Labour Relations Agency (Customer Standards of Service March 2024)
You can access the Labour Relations Agency's Customer Standards of Service by clicking on the link below
Service Standards
The Agency's service standards are set out in our Customer Charter. Any complaint about the delivery of an Agency service can be brought to a Director of the Agency.
We will fully investigate the complaint and respond within ten working days. If the person complaining is not satisfied with the response he/she can raise it with the Chief Executive who will reply within ten working days.
If the individual is still not satisfied he/she can refer the matter to the Ombudsman. A copy of the Agency’s Customer Complaints Procedure, which includes guidance on raising a complaint is available from the Agency or can be downloaded here.