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Webinar - Dignity at Work
This webinar covers the principles and practice of ensuring staff experience dignity in the workplace.
Webinar - Staff Retention
This webinar looks at staff retention, the essential elements that make up a retention strategy and the tangible benefits to an organisation of retaining good staff.
Customer Complaints Policy and Procedure
This document sets out what to do if you have a complaint about the services we have provided at the Labour Relations Agency.
We updated this customer complaints policy and procedure in February 2023.
LRA Podcast - 'Challenging Workplaces' - Part 1
In this first episode of the Labour Relations Agency's podcast, entitled 'Challenging Workplaces', Mark McAllister, Director of Employment Relations Services and Keelin Kelly, Communications Manager, discuss societal issues that are now also being recognised as workplace issues - such as domestic violence, menopause and gender identity.
CMRS Statistics - Quarter 1 2021-2022
This spreadsheet provides our conciliation service statistics for the first quarter (April, May, June) of 2021 - 2022.
CMRS Statistics - Quarter 2 2021-2022
This spreadsheet provides our conciliation service statistics for the first quarter (April, May, June) of 2021 - 2022.
CMRS Statistics - Quarter 1 2020-2021
This spreadsheet provides our conciliation service statistics for the first quarter (April, May, June) of 2020-21.
Leaflet 3. Recruiting People
February 2016
Hiring employees, if done badly, can be costly.
Types of employment status
There are different types of employment status, including agency workers, apprentices, piece workers, posted workers and young workers. Further information on each is provided below.
Managing Bereavement in the Workplace
This guidance aims to help employers manage this difficult situation through appropriate and sensitive discussions with their employee, both in the immediate aftermath of bereavement and in the longer term.