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Service Standards
The Agency's service standards are set out in our Customer Charter. Any complaint about the delivery of an Agency service can be brought to a Director of the Agency.
We will fully investigate the complaint and respond within ten working days. If the person complaining is not satisfied with the response he/she can raise it with the Chief Executive who will reply within ten working days.
If the individual is still not satisfied he/she can refer the matter to the Ombudsman. A copy of the Agency’s Customer Complaints Procedure, which includes guidance on raising a complaint is available from the Agency or can be downloaded here.
10X REASONS (AND MORE) FOR GOOD EMPLOYMENT RELATIONS – A CONFERENCE
On Thursday 23 February 2023, we hosted our “10X Reasons and More for Good Employment Relations in NI” conference at Titanic Belfast.
This major stakeholder conference brought together employers, HR professionals, trade unionists and others to explore how we create a framework of best practice that will help turn the vision for a 10X economy into a reality through good employment relations.
Included on this page are some of the highlights of the event
1995-1999
Index of employment-related statute (Acts and Orders) 1995-1999
Statistics Hub
The Labour Relations Agency produces a wide range of statistics in the course of its service delivery. We believe that a lot of the information we hold may be of interest to a range of individuals, including researchers and students, and groups including trade unions and employer organisations.
So when releasing statistics we choose those which we think are of wide interest.
Privacy Notice
LRA (Labour Relations Agency) Privacy Policy
Labour Relations Agency Accessibility Statement
Accessibility statement for www.lra.org.uk
This accessibility statement applies to the website of the Labour Relations Agency.
Latest News
Keep up to date with the latest in employment relations in Northern Ireland
Hiring
A positive recruitment experience gets the working relationship off to the best start. It is important to follow a number of steps and adopt a best practice approach.
What we do
The Labour Relations Agency provides free, impartial and confidential services to employers, employer bodies, employees and workers in Northern Ireland, as well as Trade Unions, HR and legal professionals.
Maternity, Paternity and Parental leave
Pregnant employees are entitled to up to one year’s maternity leave. Paternity leave is available if certain criteria are met. Parents are also entitled to 18 weeks’ unpaid leave for each child up to their 18th birthday.