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Webinar - Good Practice in Recruitment and Selection
This webinar covers good practice in recruitment and selection within the workplace.
Escalating unresolved issues
Some issues in the workplace cannot be resolved informally so it is important that there is a fair and clear escalation process where each side meets their responsibilities. The Labour Relations Agency can offer information, flowcharts and codes of practice to help. We also offer confidential and impartial conciliation, mediation and arbitration services to help parties resolve issues without needing to go to tribunal.
The Agency is a public body with statutory responsibilities so there is no charge for our services.
Webinar - Basic Employment Rights for Young People
This short webinar provides a whistle-stop tour of basic employment rights relevant to young people starting out on their employment journey.
Arbitration Explained
Arbitration
Arbitration involves an independent and impartial person called an arbitrator (acting alone or chairing a panel) being appointed by the Labour Relations Agency to make a decision on a dispute. This decision is based on the evidence presented by the parties to that dispute.
Certificate in Line Management Practice - Online Model - January 2021
This sets out the schedule and content of the modules included in our Certificate in Line Management Practice commencing January 2021.
Webinar - Conducting Employment Investigations
This webinar will show how to plan and successfully execute an investigation, the legal framework and best practice for carrying out an investigation and will also give information on dealing with difficult issues.
Annual Review of Employment Law - Mark McAllister - November 2020 - video Part 1
This video is the first half of our Director of Employment Relations Services, Mark McAllister's presentation of our Annual Review of Employment Law, delivered in November 2020.
Annual Review of Employment Law - Mark McAllister - November 2020 - video Part 2
This video is the second half of our Director of Employment Relations Services, Mark McAllister's presentation of our Annual Review of Employment Law, delivered in November 2020.
Labour Relations Agency Corporate Plan 2017-2021
This Corporate Plan covers the four-year period from April 2017 to March 2021. It sets out how the Agency intends to contribute to the effectiveness of the Northern Ireland labour market through the delivery of high quality employment relations services.
Steps to resolve
When there is an issue in the workplace, employers and employees have a number of options and steps they can take to resolve it, ranging from informal conversations to formal processes and procedures.