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Contracts of employment
Employers must provide a contract of employment which sets out the terms and conditions of employment.
Service Standards
The Agency's service standards are set out in our Customer Charter. Any complaint about the delivery of an Agency service can be brought to a Director of the Agency.
We will fully investigate the complaint and respond within ten working days. If the person complaining is not satisfied with the response he/she can raise it with the Chief Executive who will reply within ten working days.
If the individual is still not satisfied he/she can refer the matter to the Ombudsman. A copy of the Agency’s Customer Complaints Procedure, which includes guidance on raising a complaint is available from the Agency or can be downloaded here.
Hiring
A positive recruitment experience gets the working relationship off to the best start. It is important to follow a number of steps and adopt a best practice approach.
6 Employment Rights (Increase of Limits) Order (Northern Ireland) 2000
This Order increases, as from 5/3/00, the limits applying to certain awards of industrial tribunals, and other amounts payable under employment legislation, as specified in the Schedule to the Order. (Increases reflect increases in Retail Price Index from Sept’97-Sept’99).
No.47 The Employment Rights (Increase of Limits) Order (Northern Ireland) 2008
This Order, increases as of 2/3/08, the limits applying to certain awards of Industrial Tribunals, and other amounts payable under employment legislation.
No 242 The Posted Workers (Enforcement of Employment Rights) Regulations (Northern Ireland) 2016
These Regulations come into force on 18 June 2016 and extend to Northern Ireland only.
No 81 The Employment Rights (Increase of Limits) Order (Northern Ireland) 2012
This Order increases, from 4/3/12, the limits applying to certain awards of Industrial Tribunals and other amounts payable under employment legislation as specified in the Schedule to the Order.
Holidays and Leave
Employees and workers are entitled to various types of leave depending on their circumstances and the length of time they have been employed.
547 Employment Rights (Health Service Employers) Order (Northern Ireland) 1996
This Order relates to the issue of continuity of employment in the context of undergoing professional training and being employed successively by a number of different health service employers.
8 Equal Opportunities (Employment Legislation) (Territorial Limits) Regulations (Northern Ireland) 2000
These Regulations relate to the “posting” of workers in terms of equality of treatment between men and women and other provisions on non-discrimination are extended to said postal workers. (Workers who, for a limited period, carry out work in another Member State).