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Types of problems
Problems can arise in any workplace. Below are some examples, though not an exhaustive list. Employers, employees and their representatives may find it helpful to refer to the Labour Relations Agency's codes of practice, sample letters, flowcharts and guides. Our service is confidential and all our resources are free of charge to anyone working to prevent or resolve a workplace issue in Northern Ireland.
The Coronavirus Act 2020
The Coronavirus Act 2020 creates a new, temporary, statutory right for eligible workers to take Emergency Volunteering Leave to assist the Health and Social Care system in response to the Coronavirus outbreak.
Sections 8 and 9 refer to Emergency Volunteers
Labour Relations Agency Customer Charter
This publication explains the standards you can expect from us when you use any of our services.
We want to hear what you think of our Charter and our services. This document also tells you how to provide feedback to us.
No 55 The Social Security (Medical Evidence) and Statutory Sick Pay (Medical Evidence) (Amendment) Regulations (Northern Ireland) 2010
These Regulations amend the 1976 and 1985 Regulations relating to the new rules on doctors’ statement as it relates to employee sickness and claims of relevant health related social security benefits from 6/4/10.
Resolving problems
Issues and problems can arise in any workplace. If not resolved they can cause lasting damage to individuals, to the business and to relationships. It is important to ensure there are fair processes in place to deal with problems and that organisations adopt a best practice approach. We run free training seminars and briefings and have guides, template policies and flowcharts to help. Where additional support is needed we offer free, impartial and confidential conciliation, mediation and arbitration services.
137 Health and Personal Social Services (Disciplinary Procedures) Regulations (Northern Ireland) 1996
These Regulations replace the existing provisions which were derived from the 1973 Regulations.
Workplace policies
Clear workplace policies and procedures help organisations to be productive, efficient and maintain high levels of staff morale. Ensuring that everyone knows how and why things are done is a key component in establishing best employment practice. Check out our free 'Employment Document Toolkit' to create your own policies and procedures that adhere to legal requirements and best practice, and which meet the particular needs of your organisation.
No. 56 The Social Security Benefits Up-rating Order (Northern Ireland) 2017
This Order, one of a series of statutory rules relating to the annual up-rating of social security benefits provides for the rates of certain social security benefits, pensions and allowances from various dates in early April 2017.
10X REASONS (AND MORE) FOR GOOD EMPLOYMENT RELATIONS – A CONFERENCE
On Thursday 23 February 2023, we hosted our “10X Reasons and More for Good Employment Relations in NI” conference at Titanic Belfast.
This major stakeholder conference brought together employers, HR professionals, trade unionists and others to explore how we create a framework of best practice that will help turn the vision for a 10X economy into a reality through good employment relations.
Included on this page are some of the highlights of the event
No 124 The Social Security Benefits Up-rating Order (Northern Ireland) 2015
This Order made by the Secretary of State for Work and Pensions under section 1 of the Welfare Benefits Up-rating Act 2013 and sections 150 and 150A of the Social Security Administration Act 1992, alters the rates and amounts of certain social security benefits and other sums.