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Flexible Working: The Right to Request and Duty to Consider
Under provisions set out in the Employment Rights (Northern Ireland) Order 1996 and regulations made under it, all employees have a statutory right to ask their employer for a change to their contractual terms and conditions of employment to work flexibly.
Customer Complaints Policy and Procedure
This document sets out what to do if you have a complaint about the services we have provided at the Labour Relations Agency.
We updated this customer complaints policy and procedure in February 2023.
Code of Practice on Disciplinary and Grievance Procedures - 3rd April 2011
This publication sets out how to manage discipline and grievance processes in line with legal requirements and best practice.
Webinar - Redundancy
This webinar provides useful information and advice on the topic of redundancy. It illustrates how to ensure the process is managed fairly and in line with employment legislation.