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Customer Complaints Policy and Procedure
This document sets out what to do if you have a complaint about the services we have provided at the Labour Relations Agency.
We updated this customer complaints policy and procedure in February 2023.
Labour Relations Agency Tees Off Event on Hiring Seasonal Staff
Employers in the Causeway Coast and Glens area, who plan to hire seasonal staff during the 148th British Open golf tournament, are invited to attend a free event jointly hosted by the Labour Relations Agency (LRA) and local Council.
EARLY CONCILIATION COMES TO NORTHERN IRELAND 27 JANUARY 2020
Following a change in employment law, the Labour Relations Agency will provide a new service to employees, employers, and their representatives.
Amendment to the Working Time Regulations - Pay and Carryover of holidays
The Working Time (Amendment) Regulations (Northern Ireland) 2023 came into force on 1st January 2024 and set out the legal obligations on carry over of holiday and what constitutes pay for the purposes of calculating holiday pay.
Leaflet 3. Recruiting People
February 2016
Hiring employees, if done badly, can be costly.
The National Minimum Wage (Amendment) Regulations 2021
These Regulations are the annual amendments to the National Minimum Wage legislation which has existed since 1999 and they come into effect on 1/4/20. The National Minimum Wage (Amendment) (No. 2) Regulations 2021
Leaflet 10. Managing the Performance of Your Employees
February 2016
Effective performance management can bring about many benefits to your business, including improved staff performance, greater productivity and stronger employee engagement.
Managing the Performance of Your Employees
Effective performance management can bring about many benefits to your business, including improved staff performance, greater productivity and stronger employee engagement.
Advice on Recruitment, Selection and Induction
This booklet is designed to provide employers with guidance in carrying out recruitment, selection and induction activities.
Deductions from wages by employers
February 2016
The Wages (Northern Ireland) Order 1988 repealed various Truck Acts 1831 to 1940 and the Payment of Wages Act (Northern Ireland) 1970 and made changes to the law governing the way in which wages were paid.