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New Beginnings for the Labour Relations Agency
A new year brings new beginnings for The Labour Relations Agency (LRA) which recently moved from its former home in the iconic Cathedral Quarter of Belfast – its base for 25 years.
Service Standards
The Agency's service standards are set out in our Customer Charter. Any complaint about the delivery of an Agency service can be brought to a Director of the Agency.
We will fully investigate the complaint and respond within ten working days. If the person complaining is not satisfied with the response he/she can raise it with the Chief Executive who will reply within ten working days.
If the individual is still not satisfied he/she can refer the matter to the Ombudsman. A copy of the Agency’s Customer Complaints Procedure, which includes guidance on raising a complaint is available from the Agency or can be downloaded here.
Labour Relations Agency Tees Off Event on Hiring Seasonal Staff
Employers in the Causeway Coast and Glens area, who plan to hire seasonal staff during the 148th British Open golf tournament, are invited to attend a free event jointly hosted by the Labour Relations Agency (LRA) and local Council.
Business Growth on the Menu for Labour Relations Agency Breakfast and Networking Event
The Labour Relations Agency is inviting employers in the North West to come to a free breakfast event on 30 January 2019 at 80/81 Ebrington Square, L’Derry.
EARLY CONCILIATION COMES TO NORTHERN IRELAND 27 JANUARY 2020
Following a change in employment law, the Labour Relations Agency will provide a new service to employees, employers, and their representatives.
New rates for National Minimum Wage and National Living Wage
From the 1st of April 2024, the changes in respect of the above are as follows:
* If you are 21 and over, you will be entitled to £11.44 per hour (National Living Wage)
* If you are between 18-20, you are entitled to £8.60
* If you are under 18 or an Apprentice, you will be entitled to £6.40
Please note that to avail of the National Minimum Wage you must be at least of school leaving age
In Northern Ireland this means If you turn 16 during the school year (between the 1st of September and the 1st of July) you can leave school after the 30th of June.
If you turn 16 between 2 July and 31 August you can’t leave school until 30 June the following year.
You can access the relevant legislation by clicking on the link below
https://www.legislation.gov.uk/uksi/2024/432/made
Labour Relations Agency, Fermanagh Enterprise Ltd and Fermanagh and Omagh District Council to Offer Free ‘Essentials of Employment Legislation’ Event
The Labour Relations Agency, Fermanagh Enterprise Limited and Fermanagh and Omagh District Council have joined forces to offer a free event on the Essentials of Employment Legislation on Tuesday 8 October.
From ‘Banter’ to ‘Abuse’?
- New Guide aims to Eradicate Sexual Harassment in the Workplace
New Hybrid Working Guide Offers Timely Support to Employers
To coincide with the easing of Covid restrictions and anticipated lifting of the ‘work from home’ recommendation, a new guide offering NI employers the most up-to-date advice on ‘Hybrid Working’ has been launched by the Labour Relations Agency (LRA) for Northern Ireland.
Steps to resolve
When there is an issue in the workplace, employers and employees have a number of options and steps they can take to resolve it, ranging from informal conversations to formal processes and procedures.