Search Results
Lyons to bring forward Miscarriage Leave and Pay regulations for NI
Economy Minister Gordon Lyons today launched a consultation which will bring forward dedicated legislation for Miscarriage Leave and Pay in Northern Ireland.
Labour Relations Agency launches all new Employer Toolkit for NI businesses
Free advice and document guidance now online…from managing bullying to menopause transition in the workplace
Service Standards
The Agency's service standards are set out in our Customer Charter. Any complaint about the delivery of an Agency service can be brought to a Director of the Agency.
We will fully investigate the complaint and respond within ten working days. If the person complaining is not satisfied with the response he/she can raise it with the Chief Executive who will reply within ten working days.
If the individual is still not satisfied he/she can refer the matter to the Ombudsman. A copy of the Agency’s Customer Complaints Procedure, which includes guidance on raising a complaint is available from the Agency or can be downloaded here.
LRA ‘Breaks the Silence’ on Domestic Abuse
New guidance for employers on supporting staff affected by domestic violence & abuse.