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The Cost of Workplace Conflict Podcast
Recent research has estimated the cost of workplace conflict for employers in Northern Ireland to be £851 million per year.
For the fifth podcast in our series on "Challenging Workplaces", we are joined by one of the authors of the research, Professor Richard Saundry from Westminster University, along with Nicola Barber, Chair of CIPD Northern Ireland, and our own Director of Employment Services, Mark McAllister, to discuss the topic and how managerial capability could help reduce these costs.
Webinar - Handling Workplace Grievances
In the ever-evolving landscape of the modern workplace, it's crucial to understand how to effectively manage and address grievances. Whether you're an employee, a manager, or an HR professional, having a solid grasp of the grievance process is essential for maintaining a healthy and productive work environment.
In this webinar, we'll explore the following key areas:
- Understanding the legislative framework underpinning workplace grievances in Northern Ireland.
- Awareness of general principles supporting an effective procedure.
- The process for handling grievances.
- Dealing with common issues that may arise.
LRA Publishes Guidance on Bank Holiday for Queen Elizabeth's Funeral
The Labour Relations Agency has published guidance for employers and employees following the death of Queen Elizabeth II, in relation to the special bank holiday that has been confirmed for Monday 19 September 2022.
Read more here.
Leaflet 4. Induction Programme
February 2016
Once the employee starts working for you, you have a duty of care towards them. This includes making sure they can do the job both safely and competently. The best way to ensure this is through a structured induction programme.
Leaflet 3. Recruiting People
February 2016
Hiring employees, if done badly, can be costly.
Joint Newsletter between the Labour Relations Agency and the Equality Commission for Northern Ireland July 2011
July 2011
Welcome to the first joint newsletter publication between the Labour Relations Agency and the Equality Commission on developments in employment and equality law. This is the first pilot newsletter between the two organisations and we hope that all of our website visitors find it useful.
Service Standards
The Agency's service standards are set out in our Customer Charter. Any complaint about the delivery of an Agency service can be brought to a Director of the Agency.
We will fully investigate the complaint and respond within ten working days. If the person complaining is not satisfied with the response he/she can raise it with the Chief Executive who will reply within ten working days.
If the individual is still not satisfied he/she can refer the matter to the Ombudsman. A copy of the Agency’s Customer Complaints Procedure, which includes guidance on raising a complaint is available from the Agency or can be downloaded here.
Sexual Harassment Guidance - March 2024
This guide has been developed in partnership with the Northern Ireland Committee for the Irish Congress of Trade Unions (NIC-ICTU). It has been endorsed by Women in Business. The guide is designed for employers, employees and their representatives and aims to help eradicate sexual harassment from the workplace.