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Labour Relations Agency Customer Charter
This publication explains the standards you can expect from us when you use any of our services.
We want to hear what you think of our Charter and our services. This document also tells you how to provide feedback to us.
Guidance on the Agency Workers Regulations (Northern Ireland) 2011
This guidance has been produced by the Department for the Economy. It is designed to help agency workers, hirers of agency workers and the recruitment sector to understand the Agency Workers Regulations (Northern Ireland) 2011.
Pay Day
Employers should indicate to their employees when and how they will receive their pay.
Final Pay
When an individual’s employment is due to end, the employer must calculate his/her final pay.
Posted worker
Posted workers are sent by their employer to temporarily work abroad in another European Union member state.
Induction
When an employee starts work, the employer has a duty of care towards them. This includes making sure that they can do the job safely and competently.
Piece worker
Piece workers are paid for the work that they produce rather than the number of hours worked.
Hours of work
The amount of hours and employee works for employer should be clearly laid out in the employment contract.