Search Results
Business Plan 2016-17
Key Governance Documents
Business Plan 2015-16
Key Governance Documents
Business Plan 2012-13
Key Governance Documents
Business Plan 2013-14
Key Governance Documents
Advice on Handling Redundancy
The aim of this guide below is to provide guidance for employers, trade unions and employee representatives on the best way to handle redundancies.
Customer Complaints Policy and Procedure
This document sets out what to do if you have a complaint about the services we have provided at the Labour Relations Agency.
We updated this customer complaints policy and procedure in February 2023.
Events Programme Jan - June 2020
This document lists the range of seminars, briefings and workshops that we plan to deliver over the coming months to cover a range of employment relations-related topics. Please note that additional dates may be added to the events schedule which aren't included in this document.
Conciliation services
We offer free conciliation services to help parties involved in a workplace dispute to come to a legally binding resolution, without needing to go through a public tribunal. We offer both individual conciliation and collective conciliation, for example where an issue affects a number of employees.
Leaflet 3. Recruiting People
February 2016
Hiring employees, if done badly, can be costly.
Arbitration Explained
Arbitration
Arbitration involves an independent and impartial person called an arbitrator (acting alone or chairing a panel) being appointed by the Labour Relations Agency to make a decision on a dispute. This decision is based on the evidence presented by the parties to that dispute.