Pay and work rights
Help and advice for workers and employers on rights and obligations at work.
The Labour Relations Agency (LRA) helpline and other resources.
- look at the full A-Z of advice on the LRA website
- call the LRA Helpline
The helpline provides clear, confidential, independent and impartial advice to assist the caller in resolving issues in the workplace. While the advisors cannot provide a legal opinion they can help callers gain a better understanding of the rights and responsonibilties as well as identifying posisble options to help resolve their issues.
Telephone 028 9032 1442
Monday to Friday 9.00am to 5.00pm
You can ask the LRA about:
- employment rights and responsibilities
- pay and the National Minimum Wage
- discipline and grievance
- contracts and terms and condtions
- working time, rest breaks and holiday entitlement
- equality in the workplace
- working for an employment agency or gangmaster
A new on-line complaints facility has just become available. The complaint form is for reporting information relating to the national minimum wage, employment agencies, gang-masters or working hours. The instructions are to use this form where you have concerns about:
- an employment agency
- working time limits (48 hour working week)
- national minimum wage
- minimum wage when working in farming or agriculture
You don’t have to give your name or any other details to fill in the form.
The link to the on-line complaint process is here https://www.gov.uk/government/publications/pay-and-work-rights-complaints
Complaints about agricultural wages in Northern Ireland can be made to the Department of Agriculture, Environment and Rural Affairs at