Good Practice Seminars

Good Practice Seminars are provided by the Labour Relations Agency and held on a regular basis 

These events will be held in the Agency's headquarters in Belfast and in the Regional Office in Derry/Londonderry..
There is no charge for attendance at any of these events.
Book online by clicking on the seminar title or scroll down to the appropriate seminar description below to see event availability for both Belfast and Derry/Londonderry locations.

 Available Seminars:

 

Annual Review of Employment Law

Description

This seminar looks back over 2016 to examine the essential legislative changes that have happened over the year in the area of employment law.  In addition, there will be a focus on potential pending areas of reform in employment law and any key case decisions worthy of note during the last twelve months.  This seminar will be of interest to anyone dealing with contemporary issues of employment law such as trade union representatives and HR professionals.

Learning objectives

At the end of this seminar participants will be able to:

  • describe the main legislative developments in employment law in the last 12 months
  • recognise and make provision for the ramifications of the main case law developments in employment law in the last 12 months
  • make provision for the impact of the developments on people, policies and procedures in their own workplaces

The seminar will last for 2.5 hours.

Not Currently Available

Conducting Employment Investigations

Description

This seminar is designed to cover the main issues which need to be addressed when conducting an employment investigation, for example, in relation to alleged misconduct.  Recent case law has demonstrated that the investigation process will be subject to a reasonableness test if the issue eventually goes to an industrial tribunal.

The seminar will be relevant to anyone who has an interest in, or the potential to be involved in, an employment investigation.  This includes human resource officers/managers, trade union representatives, line managers, employees or employers.

An Industrial tribunal will take into account the size, nature and resources available to the employer conducting the investigation and thus the size of your organisation will be an important factor in any case that may be taken.

Learning Outcomes

At the end of this seminar participants will know how to:

  • apply and recognise how case law has informed what a reasonable investigation is
  • conduct an investigation using the basic provisions surrounding the W5 approach to investigations (Who, What, Where, When, Why?)
  • write a basic employment investigation recognising the need for a tailored approach to investigations to suit the circumstances and the organisation

The seminar will last for 2.5 hours.

Dignity at Work

Description

This seminar addresses the complex and sensitive issue of bullying in the workplace by looking at core issues such as – defining bullying, distinguishing bullying from harassment, legal issues surrounding bullying, tackling bullying and policy development in areas such as dignity at work.  It is about raising awareness and challenging myths and stereotypes that have developed over the years about bullying in a workplace context.

The seminar is interactive and thought provoking.  Participants can examine the issue of workplace bullying and analyse and evaluate issues that are involved or can arise.  The material contained in the seminar is of equal applicability to employees and employers.

Learning Outcomes

At the end of this seminar participants will be able to:

  • explain the complexities of bullying as a workplace issue
  • describe the key legal and case law issues associated with workplace bullying
  • devise approaches that may be taken to address workplace bullying

The seminar will last for 2.5 hours.

Not Currently Available

Essentials of Employment Law

Description

This seminar is a perfect introduction to the essentials of employment law.  It maps the rights associated with the employment relationship and covers the following key areas of workplace employment law:

  • sources of employment law
  • individual employment rights
  • anti-discrimination legislation
  • collective employment rights

This seminar is particularly suitable for anyone thinking of becoming an employer, anyone who has just become an employer, organisations who are considering recruiting new staff or who have recently appointed new employees.  It will also be of interest to those seeking to develop their knowledge and expertise in this area.  No prior knowledge of employment law is required.

Learning outcomes

At the end of this seminar participants will be able to:

  • identify the main sources of employment law
  • describe the impact this has on the employment relationship
  • explain how employment rights are enforced

The seminar will last for 2.5 hours.

Fair Recruitment and Selection

Description

This seminar explains the legislation and associated Codes of Practice in key areas including:

  • discrimination
  • less favourable treatment
  • union membership/non membership
  • criminal records
  • data protection
  • immigration

Learning outcomes

At the end of this seminar participants will be:

  • aware of the relevance of discrimination legislation and the associated Codes of Practice and other legislation
  • able to explain the good practice components required to develop and implement a systematic, fair and objective recruitment and selection procedure
  • able to incorporate this knowledge into their recruitment processes to reduce the possibility of unlawful discrimination legislation and Increase the likelihood that the best and most suitable persons will be appointed

The seminar will last for 2.5 hours.

Handling Difficult Conversations

Description

Conversations between managers and employees about issues such as irregular attendance, poor performance, bullying, and so on, can often be difficult and the ability to talk about sensitive and emotive issues is an integral part of line management.  This interactive and thought provoking seminar will help participants acquire the skills necessary to manage potentially difficult conversations.

Learning outcomes

At the end of this seminar participants will be able to:

  • recognise when a difficult conversation needs to take place
  • conduct an effective conversation using a practical step by step model
  • identity and deal with barriers in potentially difficult conversations

The seminar will last for 2.5 hours.

Not Currently Available

Handling Difficult Conversations and Resolving Workplace Disputes

Description

Conversations between managers and employees about some issues can often be difficult.  Being able to have these conversations and deal with them effectively are key factors of line management.  The skills can help in resolving all types of disputes within the workplace, between individuals or groups.

Learning objectives

At the end of this seminar participants will be able to:

  • recognise when a difficult conversation needs to take place
  • conduct an effective conversation using a practical step by step model
  • identify and deal with barriers in potentially difficult conversations
  • understand the various alternative dispute resolution services and their benefits
  • decide when it is appropriate to use alternative dispute resolution processes and which particular process to use such as:
    • individual conciliation or statutory arbitration
    • collective conciliation
    • mediation, or
    • arbitration

The seminar will last for 2.5 hours.

Not Currently Available

Handling Discipline and Grievance

Description

This seminar covers:

  • the purpose of disciplinary and grievance procedures
  • the law and good practice
  • drawing up a disciplinary and grievance procedure
  • handling disciplinary issues
  • handling grievance matters

Learning objectives

At the end of this seminar participants will be able to:

  • identify the main sources of law that apply to disciplinary and grievance activities
  • describe the main steps within the Statutory Dismissal and Disciplinary procedures and the steps involved in handling disciplinary and grievance processes
  • describe the requirements for handling workplace grievances contained within the LRA Code of Practice on disciplinary and grievance procedures
  • explain the good practice components required to develop and implement fair procedures for handling disciplinary and grievance processes

The seminar will last for 2.5 hours.

Handling Redundancy

Description

This seminar is aimed at employers and employees and their representatives who have to face or deal with a potential redundancy situation.  The seminar will address such issues as the legal definition of redundancy, redundancy consultation, redundancy policies and procedures and the calculation of redundancy payments.

Learning Outcomes

At the end of this seminar participants will be able to:

  • consider alternatives to compulsory redundancy
  • select for redundancy
  • conduct a redundancy exercise
  • calculate a redundancy payment

The seminar will last for 2.5 hours.

Not Currently Available

Managing Challenging Workplace Cultures

Description

One of the most destructive forces in the modern workplace is the growth of negative widespread cultures which damage relations, productivity and efficiency.  This phenomenon is tackled in this interactive seminar which considers some of the most common challenging cultures, including bullying, formal challenging, long hours and alcohol/”drinking”.  It will examine why each is damaging to the interests of employers and employees and will provide for mapped action plans for each challenging culture.  This will be supported by short participative exercises to allow participants to practice methods and systems toward producing an action plan.

Learning Outcomes

At the end of this seminar participants will:

  • have an understanding of how a culture differs from an occasional problem
  • have an understanding of how to create awareness of negative cultures
  • know how to discuss the key diagnostics of such cultures
  • have an understanding of how to prepare corrective measures

The seminar will last for 2.5 hours.

Managing Performance

Description

Managing employee performance is a continuous process and involves ensuring that employees are contributing to organisational aims and objectives.  This seminar provides practical guidance on how organisations can do this.  Participants will also receive direction on how to recognise and deal with unsatisfactory performance when it arises.

Learning Outcomes

At the end of this seminar participants will be able to:

  • describe the various mechanisms available for managing workplace performance
  • identify the causes of unsatisfactory performance
  • explain how best to deal with unsatisfactory performance

The seminar will last for 2.5 hours.

Not Currently Available

Managing Sickness Absence

Description

This seminar is aimed at employers who are faced with a sickness absence problem.  Sickness absence from work is a problem for many organisations and can affect productivity, morale and flexibility.  It can also be a burden on management time and a significant cost to the organisation through downtime, sickness payments, paying temporary replacement staff and overtime payments to cover absent employees.  The seminar will provide approaches to the handling of sickness absence either as a capability or a misconduct issue.

Learning Outcomes

At the end of this seminar participants will be able to:

  • distinguish between types and causes of sickness absence
  • manage and measure sickness absence from work
  • draft an Absence Policy
  • understand the legal framework affecting the management of sickness absence

The seminar will last for 2.5 hours.

Resolving Workplace Disputes

Description

Workplace disputes can arise in various forms from two colleagues who are no longer on speaking terms to a trade union and an employer not being able to reach agreement over the annual pay increase. Whatever form a dispute takes, conflict in the workplace can be disruptive and if ignored can escalate and become much more difficult to deal with.

This seminar draws on our 35 years of experience in helping parties resolve workplace disputes and will explore the various forms of alternative dispute resolution (ADR) processes available for dealing effectively with conflict.

Learning objectives

At the end of this seminar participants will be able to:

  • understand the various ADR services and their benefits
  • decide when it is appropriate to use such ADR processes and which particular process to use such as individual conciliation or statutory arbitration, collective conciliation, mediation or arbitration.

Duration: 2.5 hours

Shared Parental Leave and Pay

Description

This seminar will focus on the changes arising as a result of the introduction of the Work and Families (NI) Act 2015 which came into operation on 5 April 2015.  A representative from the Department for Employment and Learning’s Employment Relations Policy and Legislation branch will focus on the key provisions, implications and requirements of the Act and the eligibility criteria in respect of leave and pay.  The Agency speaker will focus on the other key changes relating to the right to request flexible working, maternity rights, adoption rights, paternity rights and parental leave

Learning objectives

At the end of this seminar participants will:

  • understand the changes resulting from the Act
  • understand the importance of keeping policies and procedures up to date

The seminar will last for 2.5 hours.

Not Currently Available

Social Media and the Employment Relationship

Description

This seminar raises awareness of the many issues arising around the use of social media and the impact this has on the employment relationship.  It looks at how social media is managed, and in particular, focuses on dealing with issues arising out of improper use by employees.  Emerging case law in this area is discussed.

Learning Outcomes

At the end of this seminar participants will:

  • be aware of the importance of having a Social Media Policy
  • have knowledge of how to develop a Social Media Policy
  • have an awareness of how to deal with breaches of the policy

The seminar will last for 2.5 hours.

The Employment Rights of Migrant Workers

Description

This seminar will be of particular benefit to small and medium-sized employers in sectors such as hospitality, care homes, retail, and construction where there are larger proportions of migrant workers.  It will cover:

  • rights to work depending on country of origin
  • the employment rights of migrant and resident workers
  • main rights of workers and employees
  • Employment Agencies and additional issues
  • discrimination

Learning objectives

At the end of this seminar participants will be aware of:

  • the obligations when employing migrant workers
  • the consequences of not meeting those obligations

The seminar will last for 2 hours.

Not Currently Available

Whistleblowing under the Public Interest Disclosure (NI) Order 1998

Description

This seminar examines the core aspects of the Northern Ireland Public Interest Disclosure legislation and developments in case law since 1998.  The focus shall be on how a legally protected disclosure is made and how a worker is protected from detriment or dismissal if they have made a legally sound public interest disclosure to the appropriate person/prescribed body.  It shall also examine issues such as key considerations when drafting a Whistleblowing Policy and potential areas of reform in the legislative framework.  This seminar will be of particular interest to HR professionals and trade union representatives.

Learning objectives

At the end of this seminar participants will be able to:

  • apply the requirements of the law on whistleblowing to their own workplace context
  • draft the basis of a Whistleblowing Policy as underpinned by the legislation
  • make provision for amending existing policy documents to make them compliant with imminent changes to the law

The seminar will last for 2.5 hours.

Not Currently Available

Work and Families

Description

This seminar provides information on the body of maternity and related rights set out in statute.  In particular, it incorporates the important changes introduced by the Work and Families (NI) Act 2015.  It includes some case law to aid understanding.

Learning outcomes

At the end of this seminar participants will be able to:

  • understand statutory maternity leave and pay
  • understand the entitlement to paternity leave
  • deal with shared parental leave requests
  • deal with flexible working leave requests

The seminar will last for 2.5 hours.

Helpline

The Agency’s Helpline is available to employers, employees, trade unions and others. The Helpline advisors provide information and advice on a wide range of employment matters. The Helpline is also an important point for identifying circumstances, or clients, who would benefit from being referred to other Agency services.

The Helpline provides clear, confidential, independent and impartial advice to assist the caller in resolving issues in the workplace.

While the advisors cannot provide a legal opinion they can help callers gain a better understanding of their rights and responsibilities as well as identifying possible options to help resolve their issues.

028 9032 1442

Monday - Friday 9.00am to 5.00pm

Contact Us

Please note that we cannot deal with employment-related enquiries by e-mail. To receive information or advice about an employment-related issue, please telephone our Helpline on Belfast 90 321442 where an officer will speak with you directly about your query. Please note that the Agency can arrange the services of an interpreter if required.

If you have an employment relations issue in Great Britain please contact the ACAS Helpline on 0300 123 1100 .

For all non-employment related queries or questions please fill in the box below.