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Lynas Food Service

Lynas Food Service

Lynas Food Service Ltd.

Lynas Food Service Ltd started trading over 70 years’ ago as a small family business. The Company has grown from then to a medium sized business with an annual turnover of over £108 million, employing over 420 full time staff. Staff numbers have doubled over the past three years, which brought new challenges. A new HR department was set up within the Company.
HR department staff attended various Briefings, Seminars and Workshops in the Londonderry Labour Relations Office. All were very informative and considered worthwhile. Some sessions took less than 2 hours, others half a day. The LRA staff are always available for one to one appointments following these to discuss hot topics within the workplace.

Jim McCarter from the LRA in Derry visited Lynas Food Service to hold a seminar in Employment Law and the Discipline & Grievance procedures with Directors and the Senior Management Team. Jim used his wealth of knowledge and experience, giving great examples using public information which we could relate to as a company. After the success of this briefing we invited Jim back some weeks later to carry out a similar session with Junior Managers and Supervisors on Employment Law, Dealing with Absence and the discipline procedures. We have found these sessions to be of utmost importance in ensuring that staff are treated reasonably, fairly and with respect, something that the Lynas Directors and Senior Managers value.

Our previous Company Handbook was six years old and was in need of a revamp. The LRA was able to meet with us, spending hours advising and discussing every aspect in preparation for the new Company Handbook, which will be our guide for the foreseeable future. The LRA also suggestedthe introduction of new contracts and recommended a new Company Application Form for recruiting.

The LRA are on hand to mediate between employers and employees with disputes that can be resolved leaving both parties satisfied.
We have used the LRA advice line to seek confirmation that our actions when dealing with employment disputes are legal, reasonable and fair to all.

The support received from the LRA has been invaluable to our Human Resources department and we look forward to maintaining this relationship.

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Telephone Enquiry Point

The Agency’s Enquiry Point is available to employers, employees, trade unions and others. Enquiry Point advisors provide information and advice on a wide range of employment matters. The Enquiry Point is also an important contact point for identifying circumstances, or clients, who would benefit from being referred to other Agency services.

The Enquiry Point provides clear, confidential, independent and impartial advice to assist the caller in resolving issues in the workplace.

While the advisors cannot provide a legal opinion they can help callers gain a better understanding of their rights and responsibilities as well as identifying possible options to help resolve their issues.

028 9032 1442

Monday - Friday 9.00am to 5.00pm

Contact Us

Please note that we cannot deal with employment-related enquiries by e-mail. To receive information or advice about an employment-related issue, please telephone our Helpline on Belfast 90 321442 where an officer will speak with you directly about your query. Please note that the Agency can arrange the services of an interpreter if required.

If you have an employment relations issue in Great Britain please contact the ACAS Helpline on 0300 123 1100 .

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