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Advice on Trade Union Representation in the Workplace
This guide is for employers, trade unions and union workplace representatives. It gives advice on the provision of time off, training and facilities to enable union representatives to carry out their duties. It covers statutory and non-statutory representatives.
Advice on Non-union Representation in the Workplace
This guide is for employers and non-union workplace representatives. It gives advice on the provision of time off, training and facilities to enable non-union representatives to carry out their duties. It covers statutory and non-statutory representatives.
Advice on Handling Discipline and Grievances at Work
This guide is purely advisory. It complements the Agency’s Code by giving more practical advice and guidance that employers and employees and their representatives will often find helpful both in general terms and in respect of individual cases.
Labour Relations Agency Corporate Plan 2017-2021
This Corporate Plan covers the four-year period from April 2017 to March 2021. It sets out how the Agency intends to contribute to the effectiveness of the Northern Ireland labour market through the delivery of high quality employment relations services.
Customer Complaints Policy and Procedure
This document sets out what to do if you have a complaint about the services we have provided at the Labour Relations Agency.
We updated this customer complaints policy and procedure in February 2023.