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Business Plan 2018-19
Key Governance Documents
Business Plan 2017-18
Key Governance Documents
Business Plan 2016-17
Key Governance Documents
Business Plan 2012-13
Key Governance Documents
Business Plan 2013-14
Key Governance Documents
Customer Complaints Policy and Procedure
This document sets out what to do if you have a complaint about the services we have provided at the Labour Relations Agency.
We updated this customer complaints policy and procedure in February 2023.
Webinar - Conducting Employment Investigations
This webinar will show how to plan and successfully execute an investigation, the legal framework and best practice for carrying out an investigation and will also give information on dealing with difficult issues.
Leaflet 3. Recruiting People
February 2016
Hiring employees, if done badly, can be costly.
Recruiting people with conflict-related convictions - Employers' Guide
This guidance is for all employers in the public, private and voluntary sectors. It has been developed by a working group co-chaired by Sir George Quigley and Nigel Hamilton and comprising representatives of Government departments, the Irish Congress of Trades Unions, the Confederation of British Industry and a representative group of ex-prisoners.