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Business Plan 2015-16
Key Governance Documents
Business Plan 2012-13
Key Governance Documents
Business Plan 2013-14
Key Governance Documents
Customer Complaints Policy and Procedure
This document sets out what to do if you have a complaint about the services we have provided at the Labour Relations Agency.
We updated this customer complaints policy and procedure in February 2023.
Advice on Non-union Representation in the Workplace
This guide is for employers and non-union workplace representatives. It gives advice on the provision of time off, training and facilities to enable non-union representatives to carry out their duties. It covers statutory and non-statutory representatives.
Leaflet 3. Recruiting People
February 2016
Hiring employees, if done badly, can be costly.
Joint Declaration of Protection (for Dignity at Work and Inclusive Working Environment)
Joint Declaration of Protection (for Dignity at Work and Inclusive Working Environment) launched by the NI Employment Relations Roundtable.
Leaflet 10. Managing the Performance of Your Employees
February 2016
Effective performance management can bring about many benefits to your business, including improved staff performance, greater productivity and stronger employee engagement.
Managing the Performance of Your Employees
Effective performance management can bring about many benefits to your business, including improved staff performance, greater productivity and stronger employee engagement.
Employment Document Toolkit - How to Register - Demo Video
This video provides step by step instructions on how to sign up to our new, free, online employment document toolkit.