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Workplace policies
Clear workplace policies and procedures help organisations to be productive, efficient and maintain high levels of staff morale. Ensuring that everyone knows how and why things are done is a key component in establishing best employment practice. Check out our free 'Employment Document Toolkit' to create your own policies and procedures that adhere to legal requirements and best practice, and which meet the particular needs of your organisation.
Hiring
A positive recruitment experience gets the working relationship off to the best start. It is important to follow a number of steps and adopt a best practice approach.
Hours and pay
The hours we work and the pay we receive for that work are two key factors when it comes to job satisfaction, feeling fulfilled, challenged and rewarded. It is important that record keeping systems are robust, policies and communication about breaks and benefits are clear, and that people know their rights and responsibilities.
Who is an employee?
There are differences between ‘employees’, ‘workers’ and ‘contractors’. These differences in status can affect rights and responsibilities in the workplace.
Labour Relations Agency (Customer Standards of Service March 2024)
You can access the Labour Relations Agency's Customer Standards of Service by clicking on the link below
Keep up to date with the Labour Relations Agency
Keep up to date with the latest news and events around workplace relations in Northern Ireland
Agency structure
The vision and objectives of the Labour Relations Agency are determined by a Board consisting of a Chair and nine members who are appointed by the Department for the Economy (DfE). Staff are direct employees of the Agency. They receive continuous training and development on changes in employment legislation and employment relations practice and procedures.
Resources
We provide a range of resources to help you navigate employment relations in Northern Ireland.
Please note that on 6 December 2022 we will have moved our Head Office to new premises at James House, 2-4 Cromac Avenue, the Gasworks, Belfast. However, some of our guides and resources may still have our old, Gordon Street address on them. We are systematically working our way through to update them with the new address. Phone numbers (03300 555 300 and 03300 552 220) and email addresses remain the same.
Values
To achieve our vision and purpose, our values are to be progressive, ethical, exemplary and responsive. These values underpin all that we do.