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Labour Relations Agency (Customer Standards of Service March 2024)
You can access the Labour Relations Agency's Customer Standards of Service by clicking on the link below
Equality statement
The Labour Relations Agency fully supports the elimination of all forms of discrimination in employment.
Employment Document Toolkit
Once you are registered you can unlock our free core employment guides to help you build documents, policies and procedures for your own organisation.
Who is an employee?
There are differences between ‘employees’, ‘workers’ and ‘contractors’. These differences in status can affect rights and responsibilities in the workplace.
About the Labour Relations Agency
We provide a free, impartial and confidential employment relations service to those engaged in industry, commerce and the public services. Our services include the provision of advice on good employment practices and assistance with the development and implementation of employment policies and procedures. We are also active in resolving disputes through our conciliation, mediation and arbitration services.
Vision
It is our vision to be widely recognised as Northern Ireland’s leading authority in promoting productive working relationships for the benefit of individuals and organisations and to support the creation of a thriving and inclusive economy.
Maternity, Paternity and Parental leave
Pregnant employees are entitled to up to one year’s maternity leave. Paternity leave is available if certain criteria are met. Parents are also entitled to 18 weeks’ unpaid leave for each child up to their 18th birthday.
Workplace policies
Clear workplace policies and procedures help organisations to be productive, efficient and maintain high levels of staff morale. Ensuring that everyone knows how and why things are done is a key component in establishing best employment practice. Check out our free 'Employment Document Toolkit' to create your own policies and procedures that adhere to legal requirements and best practice, and which meet the particular needs of your organisation.
10X REASONS (AND MORE) FOR GOOD EMPLOYMENT RELATIONS – A CONFERENCE
On Thursday 23 February 2023, we hosted our “10X Reasons and More for Good Employment Relations in NI” conference at Titanic Belfast.
This major stakeholder conference brought together employers, HR professionals, trade unionists and others to explore how we create a framework of best practice that will help turn the vision for a 10X economy into a reality through good employment relations.
Included on this page are some of the highlights of the event
Types of employment status
There are different types of employment status, including agency workers, apprentices, piece workers, posted workers and young workers. Further information on each is provided below.