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Customer Complaints Policy and Procedure
This document sets out what to do if you have a complaint about the services we have provided at the Labour Relations Agency.
We updated this customer complaints policy and procedure in February 2023.
Leaflet 9. Workplace Communications
February 2016
Most employees need to be instructed about their jobs. But keeping employees informed about other more general matters at work is just as essential and can contribute to the efficiency of any organisation.
Webinar - Parental Bereavement Leave and Pay
This short webinar provides all the key information employers and employees need to know about Parental Bereavement Leave and Pay legislation which came into effect in Northern Ireland on 6 April 2022.
Leaflet 2. Plan Your Employment Needs
February 2016
By keeping up-to-date employee information on personnel records, businesses can make sure that unexpected changes to their employment needs are kept to a minimum.
Joint Newsletter between the Labour Relations Agency and the Equality Commission for Northern Ireland April 2016
This is the seventh edition of the employment and equality law up-date published jointly by the Labour Relations Agency and the Equality Commission.