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Customer Service
This page sets out how the Labour Relations Agency strives to deliver excellent customer service. It also provides the resources we use to support our work.
Wider list of healthcare professionals to sign fit notes from July 2022
The list of those who can sign Fit Notes will change from 1 July 2022 to include registered nurses, occupational therapists, pharmacists and physiotherapists, in addition to doctors. Find the legislation here.
Minister announces publication of assessment and response to Parental Bereavement Leave and Pay consultation
Economy Minister Diane Dodds today announced the publication of her Department’s assessment and response to the recent consultation on Parental Bereavement Leave and Pay.
Holidays and Leave
Employees and workers are entitled to various types of leave depending on their circumstances and the length of time they have been employed.
Labour Relations Agency retains Bronze Diversity Mark
The Labour Relations Agency has successfully retained the Bronze Diversity Charter Mark in recognition of their ongoing commitment to diversity and inclusion within the workplace.
Hiring
A positive recruitment experience gets the working relationship off to the best start. It is important to follow a number of steps and adopt a best practice approach.
Employment Document Toolkit
Once you are registered you can unlock our free core employment guides to help you build documents, policies and procedures for your own organisation.
LRA Publishes Guidance on Bank Holiday for Queen Elizabeth's Funeral
The Labour Relations Agency has published guidance for employers and employees following the death of Queen Elizabeth II, in relation to the special bank holiday that has been confirmed for Monday 19 September 2022.
Read more here.
Statement re P&O
A spokesperson for the Labour Relations Agency said: “When it comes to redundancy there are certain rights and responsibilities involved, such as the need to establish appropriate criteria, undertake a fair consultation and procedure. Redundancy payments also need to be considered.Escalating unresolved issues
Some issues in the workplace cannot be resolved informally so it is important that there is a fair and clear escalation process where each side meets their responsibilities. The Labour Relations Agency can offer information, flowcharts and codes of practice to help. We also offer confidential and impartial conciliation, mediation and arbitration services to help parties resolve issues without needing to go to tribunal.
The Agency is a public body with statutory responsibilities so there is no charge for our services.