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Migrant workers

The Labour Relations Agency’s unique statutory role and set of responsibilities means that it is critical for the Agency to have a multi-layered strategy to meet the employment rights needs of migrant workers and their employers.

Context

It has been widely recognised that the phenomenon of inward migration for employment purposes has been of enormous benefit to the local economy and has provided genuine community enhancement through cultural diversity. The central government response to this migration in Northern Ireland has been more focused since the accession of the A8 nations in 2004 and led to the creation of the Migrant Workers Thematic Sub-Group which brings together the entire range of public service providers and all the key voluntary bodies with the objective of devising a broad support strategy on all facets of public/statutory and voluntary provision and support. The Thematic Sub-Group then additionally oversees the strategy, monitoring development and progression while ensuring that bodies liaise to avoid duplication of publication and provision.

The Agency’s strategy has been developed in this context while seeking to meet the needs of migrant workers and their employers within the unique nature of the Agency’s services.

Telephone Enquiry Point

The Agency’s Enquiry Point is available to employers, employees, trade unions and others. Enquiry Point advisors provide information and advice on a wide range of employment matters. The Enquiry Point is also an important contact point for identifying circumstances, or clients, who would benefit from being referred to other Agency services.

The Enquiry Point provides clear, confidential, independent and impartial advice to assist the caller in resolving issues in the workplace.

While the advisors cannot provide a legal opinion they can help callers gain a better understanding of their rights and responsibilities as well as identifying possible options to help resolve their issues.

028 9032 1442

Monday - Friday 9.00am to 5.00pm

Contact Us

Please note that we cannot deal with employment-related enquiries by e-mail. To receive information or advice about an employment-related issue, please telephone our Helpline on Belfast 90 321442 where an officer will speak with you directly about your query. Please note that the Agency can arrange the services of an interpreter if required.

If you have an employment relations issue in Great Britain please contact the ACAS Helpline on 0300 123 1100 .

For all non-employment related queries or questions please fill in the box below.