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Advisory Services

The Advisory Services of the Agency promote good employment relations both in terms of compliance with legislative requirements and also through encouraging the adoption of good employment practice. To this end we offer a variety of services.

Telephone Enquiry Point

The Agency’s Enquiry Point is available to employers, employees, trade unions and others. Enquiry Point advisors provide information and advice on a wide range of employment matters. The Enquiry Point is also an important contact point for identifying circumstances, or clients, who would benefit from being referred to other Agency services.

The Enquiry Point provides clear, confidential, independent and impartial advice to assist the caller in resolving issues in the workplace.

While the advisors cannot provide a legal opinion they can help callers gain a better understanding of their rights and responsibilities as well as identifying possible options to help resolve their issues.

03300 555 300
Monday - Friday 9.00am to 5.00pm
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