Zero Hours Contracts

Briefing highlights

This briefing will be of interest to anyone either working on a zero hours contract or someone who hires people on zero hours contracts who need to know about core legal issues surrounding these type of contracts.  It looks at the sometimes emotive issue of zero hours contracts in terms of the difficulties of not having a singular definition and issues such as – paper versus practice, case law decisions, consultations in GB and NI and the potential future regulation of such contracts.  

Learning outcomes

At the end of this briefing, participants will be able to:

  • Distinguish between  a contract of service and contract for services.
  • Utilise relevant  case decisions as they may apply to their organisations.
  • Prepare for future regulation of zero hours contracts in terms of policies and clauses.

Telephone Enquiry Point

The Agency’s Enquiry Point is available to employers, employees, trade unions and others. Enquiry Point advisors provide information and advice on a wide range of employment matters. The Enquiry Point is also an important contact point for identifying circumstances, or clients, who would benefit from being referred to other Agency services.

The Enquiry Point provides clear, confidential, independent and impartial advice to assist the caller in resolving issues in the workplace.

While the advisors cannot provide a legal opinion they can help callers gain a better understanding of their rights and responsibilities as well as identifying possible options to help resolve their issues.

028 9032 1442

Monday - Friday 9.00am to 5.00pm

Contact Us

Please note that we cannot deal with employment-related enquiries by e-mail. To receive information or advice about an employment-related issue, please telephone our Helpline on Belfast 90 321442 where an officer will speak with you directly about your query. Please note that the Agency can arrange the services of an interpreter if required.

If you have an employment relations issue in Great Britain please contact the ACAS Helpline on 0300 123 1100 .

For all non-employment related queries or questions please fill in the box below.