We offer conciliation services to help parties involved in a workplace dispute to come to a legally binding resolution without needing to go through a tribunal. We offer both individual conciliation and collective conciliation, for example where an issue affects a number of employees. There is no charge for using the Agency's conciliation services.
Jury service is a public duty.
In addition to contracts of employment, a number of other types of contracts exist.
The Labour Relations Agency provides free, impartial and confidential services to employers, employer bodies, employees and workers in Northern Ireland, as well as Trade Unions, HR and legal professionals.
An independent mediator can sometimes help resolve grievance or disciplinary issues. There is no charge for using the Labour Relations Agency's mediation service.
The Agency adopts the service standards set by Government in the Citizen’s Charter. Any complaint about the delivery of an Agency service can be brought to a Director of the Agency.
When we provide services, we want to make them easy, useful and reliable.
Problems can arise in any workplace. Below are some examples, though not an exhaustive list. Employers, employees and their representatives may find it helpful to refer to the Labour Relations Agency's codes of practice, sample letters, flowcharts and guides. Our service is confidential and all our resources are free of charge to anyone working to prevent or resolve a workplace issue in Northern Ireland.
This Order relates to the issue of continuity of employment in the context of undergoing professional training and being employed successively by a number of different health service employers.