The Labour Relations Agency provides free, impartial and confidential services to employers, employer bodies, employees and workers in Northern Ireland, as well as Trade Unions, HR and legal professionals.
If someone has lodged a claim to the tribunal about their employment rights a copy is sent to the Labour Relations Agency.
We have a legal duty to offer Conciliation in most cases when someone has a complaint about their employment rights even if no claim has been made to the Tribunal service.
The number and extent of individual employment rights have increased dramatically. This has led to a greater number of claims being lodged with the Industrial Tribunal where workers and employees allege that their employment rights have been breached. It makes good business sense to resolve disputes in the workplace at the earliest opportunity.
Clear workplace policies and procedures help organisations to be productive, efficient and maintain high levels of staff morale. Ensuring that everyone knows how and why things are done is a key component in establishing best employment practice.
When we provide services, we want to make them easy, useful and reliable.
Problems can arise in any workplace. Below are some examples, though not an exhaustive list. Employers, employees and their representatives may find it helpful to refer to the Labour Relations Agency's codes of practice, sample letters, flowcharts and guides. Our service is confidential and all our resources are free of charge to anyone working to prevent or resolve a workplace issue in Northern Ireland.
Good company rules benefit employers and employees.
Information relating to how we are organised
Published November 2018
Use the guidance set out in the Self Help Guide on Preparing a Written Statement of Main Terms and Conditions of Employment to complete a draft statement