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Webinar - Staff Retention
This webinar looks at staff retention, the essential elements that make up a retention strategy and the tangible benefits to an organisation of retaining good staff.
LRA Podcast - 'Challenging Workplaces' - Part 1
In this first episode of the Labour Relations Agency's podcast, entitled 'Challenging Workplaces', Mark McAllister, Director of Employment Relations Services and Keelin Kelly, Communications Manager, discuss societal issues that are now also being recognised as workplace issues - such as domestic violence, menopause and gender identity.
Customer Complaints Policy and Procedure
This document sets out what to do if you have a complaint about the services we have provided at the Labour Relations Agency.
We updated this customer complaints policy and procedure in February 2023.
CMRS Statistics - Quarter 1 2021-2022
This spreadsheet provides our conciliation service statistics for the first quarter (April, May, June) of 2021 - 2022.
CMRS Statistics - Quarter 2 2021-2022
This spreadsheet provides our conciliation service statistics for the first quarter (April, May, June) of 2021 - 2022.
CMRS Statistics - Quarter 1 2020-2021
This spreadsheet provides our conciliation service statistics for the first quarter (April, May, June) of 2020-21.
Types of employment status
There are different types of employment status, including agency workers, apprentices, piece workers, posted workers and young workers. Further information on each is provided below.
Leaflet 3. Recruiting People
February 2016
Hiring employees, if done badly, can be costly.
Collective Conciliation Explained
Collective Conciliation is facilitated or assisted negotiation where an Agency conciliator helps employers and employees (normally via trade unions) to try to reach mutually acceptable settlements of their collective disputes.
Managing Bereavement in the Workplace
This guidance aims to help employers manage this difficult situation through appropriate and sensitive discussions with their employee, both in the immediate aftermath of bereavement and in the longer term.