We offer a free conciliation service to help parties involved in a workplace dispute to come to a legally binding resolution without needing to go through a tribunal. We offer both individual conciliation and collective conciliation, for example where an issue affects a number of employees.
From 27 January 2020 a change in NI employment law means that anyone wishing to lodge a claim with the Industrial or Fair Employment Tribunal will need to contact us first to discuss the option of 'Early Conciliation'. If agreement is not reached through Early Conciliation parties can still proceed to tribunal if they wish.
Jury service is a public duty.
In addition to contracts of employment, a number of other types of contracts exist.
The Labour Relations Agency provides free, impartial and confidential services to employers, employer bodies, employees and workers in Northern Ireland, as well as Trade Unions, HR and legal professionals.
An independent mediator can sometimes help resolve grievance or disciplinary issues. There is no charge for using the Labour Relations Agency's mediation service.
The Agency adopts the service standards set by Government in the Citizen’s Charter. Any complaint about the delivery of an Agency service can be brought to a Director of the Agency.
When we provide services, we want to make them easy, useful and reliable.
Those who have submitted a tribunal claim will also be offered access to the Labour Relations Agency’s Arbitration Scheme which offers a quick, non–legalistic, less formal, confidential and more cost effective alternative to a tribunal hearing.
This Order relates to the issue of continuity of employment in the context of undergoing professional training and being employed successively by a number of different health service employers.