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Management Statement & Financial Memorandum (MSFM) (October 2019)
This Management Statement and Financial Memorandum (MSFM) has been drawn up by the Department for the Economy, sponsor Department, in consultation with the Labour Relations Agency. The document is based on a model prepared by the Department of Finance (‘DoF').
Labour Relations Agency Annual Public Board Meeting
Thurs 24 Oct 2019, 11.30am - 1pm, Malone House, Belfast, free parking. Lunch provided.
Annual lecture: Early Conciliation - a new service required by Employment Act (NI) 2016 from January 2020.
Service Standards
The Agency's service standards are set out in our Customer Charter. Any complaint about the delivery of an Agency service can be brought to a Director of the Agency.
Values
To achieve our vision and purpose, our values are to be progressive, ethical, exemplary and responsive. These values underpin all that we do.
Do you need assistance to complete the Early Conciliation form?
If you are unable to complete the Early Conciliation notification form online you can:
- contact the Labour Relations Agency on 03300 552 224 and a staff member will take the details over the phone;
- download and complete the form by hand and post it to one of the Labour Relations Agency's offices at:
2-16 Gordon Street, Belfast, BT1 2LG or
3rd Floor, Richmond Chambers, The Diamond, Derry/Londonderry, BT48 6HN; or
- call in to one of our offices where we can provide a private space for you to complete the online form.
Social Media House Rules
Guidance for friends and followers of LRA social media accounts.
The Labour Relations Agency has a number of social media accounts including Facebook, Twitter, Linked In and You Tube. We do not endorse any private companies or individuals even if we're 'friends' with or 'follow' their social media accounts.
We reserve the right to delete posts or comments from our social media channels without warning if we believe they:
- are defamatory or libellous;
- breach Data Protection Regulations;
- use obscene or foul language;
- are distasteful, offensive or antagonistic;
- are political or electioneering in nature; or
- are advertising or promotional in nature without the prior agreement of the Labour Relations Agency.
Any persistent offenders may be blocked without prior notice.
The Labour Relations Agency's decision is final.
Labour Relations Agency Customer Charter
This publication explains the standards you can expect from us when you use any of our services.
We want to hear what you think of our Charter and our services. This document also tells you how to provide feedback to us.
Taking Pride and Making Strides in the Workplace
Labour Relations Agency and panel of leading speakers join our first Pride Panel event, Encouraging Respectful Conversations in The Workplace.
Board Minutes
Minutes from board meetings of the Labour Relations Agency. There are 10 board meetings each year with none in April or July.