Given the ongoing threat to public health posed by Covid-19 (Coronavirus), we have regrettably had to make a number of changes to the services provided by the Labour Relations Agency.
Following a change in employment law, the Labour Relations Agency will provide a new service to employees, employers, and their representatives.
The Labour Relations Agency provides free, impartial and confidential services to employers, employer bodies, employees and workers in Northern Ireland, as well as Trade Unions, HR and legal professionals.
The vision and objectives of the Labour Relations Agency are determined by a Board consisting of a Chair and nine members who are appointed by the Department for the Economy (DfE). Staff are direct employees of the Agency. They receive continuous training and development on changes in employment legislation and employment relations practice and procedures.
The Agency adopts the service standards set by Government in the Citizen’s Charter. Any complaint about the delivery of an Agency service can be brought to a Director of the Agency.
We provide an impartial and confidential employment relations service to those engaged in industry, commerce and the public services. Our services include the provision of advice on good employment practices and assistance with the development and implementation of employment policies and procedures. We are also active in resolving disputes through our conciliation, mediation and arbitration services.
The Labour Relations Agency (the Agency) was established in 1976 with responsibility for promoting the improvement of employment relations in Northern Ireland. It is independent and publicly funded.