Problems can arise in any workplace. Below are some examples, though not an exhaustive list. Employers, employees and their representatives may find it helpful to refer to the Labour Relations Agency's codes of practice, sample letters, flowcharts and guides. Our service is confidential and all our resources are free of charge to anyone working to prevent or resolve a workplace issue in Northern Ireland.
There are various other types of leave including: garden leave; time off for public duties; and study / training leave.
Issues and problems can arise in any workplace. If not resolved they can cause lasting damage to individuals, to the business and to relationships. It is important to ensure there are fair processes in place to deal with problems and that organisations adopt a best practice approach. We have guides, template policies and flowcharts to help.
Some issues in the workplace cannot be resolved informally so it is important that there is a fair and clear escalation process where each side meets their responsibilities. The Labour Relations Agency can offer information, flowcharts and codes of practice to help. We also offer confidential and impartial conciliation, mediation and arbitration services.
Due to a change in employment law, we will offer Early Conciliation from 27 January 2020. The change means that anyone wishing to lodge a claim with the industrial tribunal must first make contact with the Labour Relations Agency. We will either help to conciliate an agreement between the parties to resolve the issue, or we will provide a certificate to the prospective claimant so they can proceed to tribunal if they wish.
The Agency is a public body with statutory responsibilities so there is no charge for our services.
Employees and workers are entitled to various types of leave depending on their circumstances and the length of time they have been employed.