Collective Conciliation is facilitated or assisted negotiation where an Agency conciliator helps employers and employees (normally via trade unions) to try to reach mutually acceptable settlements of their collective disputes.
You can use the Labour Relations Agency Arbitration Scheme to resolve an employment–related dispute (a “claim”) instead of going to a tribunal.
If someone has lodged a claim to the tribunal about their employment rights a copy is sent to the Labour Relations Agency.
We have a legal duty to offer Conciliation in most cases when someone has a complaint about their employment rights even if no claim has been made to the Tribunal service.
This report sets out the findings of research into the resolution of workplace disputes in Northern Ireland.
This Early Conciliation notification form can be printed and filled in by hand. Then it can be posted to our Head office in Belfast (see address below). Please note that due to the COVID-19 risk we have had to close our Belfast and Derry/Londonderry offices to customers, so regrettably Early Conciliation forms cannot be picked up from us or hand delivered back to us for the time being. However, we are still taking notifications online or by phone on 03300 55 22 24, which might be more convenient for our customers given the current restrictions on movement.
One of our Conciliation Officers will then be in touch, usually within five working days. If you have already submitted a form but have not yet heard from one of our Conciliation Officers, it may be the case that postal delays have slowed delivery to us. To avoid problems with time limits for making a notification, please telephone our Early Conciliation notification number where you can make your notification by telephone.
Our postal address is:
Labour Relations Agency
2-16 Gordon Street
This document sets out the main terms used in Conciliation.
This spreadsheet provides key information about our conciliation service during 2019-2020.
This document provides an update on how we are managing our Collective Conciliation Service due to the coronavirus threat.
Mediation works by using a neutral Labour Relations Agency mediator to assist parties involved in a workplace conflict or dispute to reach a satisfactory solution to workplace disputes that both sides are able to agree to.