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Personnel Specification

Further information and help

If you require further...


Updated February 20164



Updated February 2016


Potential Problems at Christmas Time.

As Christmas is fast approaching, by thinking about potential...

Pre-Claim Conciliation Explained

The number and extent of individual employment rights have...

Pregnancy and Maternity at Work

This is a Guide to Pregnancy and Maternity at Work for...

Pregnancy and Maternity Rights -The Law and Good Practice- A Guide for Employers

This publication is divided into three main parts:


Preparing a Disciplinary Procedure

Published April 2016

This guide gives...

Preparing a Grievance Procedure

Published April 2016

This guide gives...

Preparing an Absence Notification and Certification Procedure

Published March 2017

Every employer is...

Problems at work?

What you need to know about dealing with problems at work.


Proposals of the Labour Relations Agency for improving the resolution of disputes

Further information and help

If you require further...

Public Authority Statutory Equality and Good Relations Duties - Annual Progress Report 2015-2016

This report has been prepared using a template circulated by the...

Telephone Enquiry Point

The Agency’s Enquiry Point is available to employers, employees, trade unions and others. Enquiry Point advisors provide information and advice on a wide range of employment matters. The Enquiry Point is also an important contact point for identifying circumstances, or clients, who would benefit from being referred to other Agency services.

The Enquiry Point provides clear, confidential, independent and impartial advice to assist the caller in resolving issues in the workplace.

While the advisors cannot provide a legal opinion they can help callers gain a better understanding of their rights and responsibilities as well as identifying possible options to help resolve their issues.

028 9032 1442

Monday - Friday 9.00am to 5.00pm

Contact Us

Please note that we cannot deal with employment-related enquiries by e-mail. To receive information or advice about an employment-related issue, please telephone our Helpline on Belfast 90 321442 where an officer will speak with you directly about your query. Please note that the Agency can arrange the services of an interpreter if required.

If you have an employment relations issue in Great Britain please contact the ACAS Helpline on 0300 123 1100 .

For all non-employment related queries or questions please fill in the box below.