a b c d e f g h i j k l m n o p q r s t u v w x y z #

Advisory Guides

Advice on Non-Union Representation in the Workplace

April 2012

This guide is for employers...

Advice on Agreeing and Changing Contracts of Employment

August 2016

Changes occur in working...

Advice on Conducting Employment Investigations

February 2016

This guide is designed...

Advice on Handling Discipline and Grievances at Work

November 2016

This guide is purely...

Advice on Handling Redundancy

May 2017

1. The long awaited...

Advice on Managing Difficult Conversations

November 2012

The ability to be able to...

Advice on Managing Poor Performance

February 2016

Poor work...

Advice on Managing Sickness Absence

August 2016

This guide tries to answer...

Advice on Recruitment, Selection and Induction

February 2016

This booklet is designed...

Advice on Social Media and the Employment Relationship

February 2016

It's hard to think of a...

Advice on Trade Union Representation in the Workplace

April 2012

This guide is for employers,...

Flexible Working: The Right to Request and Duty to Consider

April 2015

Under provisions set out in...

Managing Bereavement in the Workplace

March 2015

Grief impacts on the...

Telephone Enquiry Point

The Agency’s Enquiry Point is available to employers, employees, trade unions and others. Enquiry Point advisors provide information and advice on a wide range of employment matters. The Enquiry Point is also an important contact point for identifying circumstances, or clients, who would benefit from being referred to other Agency services.

The Enquiry Point provides clear, confidential, independent and impartial advice to assist the caller in resolving issues in the workplace.

While the advisors cannot provide a legal opinion they can help callers gain a better understanding of their rights and responsibilities as well as identifying possible options to help resolve their issues.

028 9032 1442

Monday - Friday 9.00am to 5.00pm

Contact Us

Please note that we cannot deal with employment-related enquiries by e-mail. To receive information or advice about an employment-related issue, please telephone our Helpline on Belfast 90 321442 where an officer will speak with you directly about your query. Please note that the Agency can arrange the services of an interpreter if required.

If you have an employment relations issue in Great Britain please contact the ACAS Helpline on 0300 123 1100 .

For all non-employment related queries or questions please fill in the box below.