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Advice on Managing Sickness Absence

August 2016

This guide tries to answer some questions you might ask when an employee is absent from work due to sickness or unauthorised absence. Questions like:

  • How can I tell if someone is genuinely sick or if they just didn't feel like coming to work?
  • Can I dismiss someone when they are away sick?
  • How do I talk to my employees about why they were away?
  • What action can I take to improve the attendance of my employees?
Further information and help

If you require further information or help with this publication please contact us

Telephone Enquiry Point

The Agency’s Enquiry Point is available to employers, employees, trade unions and others. Enquiry Point advisors provide information and advice on a wide range of employment matters. The Enquiry Point is also an important contact point for identifying circumstances, or clients, who would benefit from being referred to other Agency services.

The Enquiry Point provides clear, confidential, independent and impartial advice to assist the caller in resolving issues in the workplace.

While the advisors cannot provide a legal opinion they can help callers gain a better understanding of their rights and responsibilities as well as identifying possible options to help resolve their issues.

028 9032 1442

Monday - Friday 9.00am to 5.00pm

Contact Us

Please note that we cannot deal with employment-related enquiries by e-mail. To receive information or advice about an employment-related issue, please telephone our Helpline on Belfast 90 321442 where an officer will speak with you directly about your query. Please note that the Agency can arrange the services of an interpreter if required.

If you have an employment relations issue in Great Britain please contact the ACAS Helpline on 0300 123 1100 .

For all non-employment related queries or questions please fill in the box below.