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Our New Enquiry Point Telephone Number is:

03300 555 300

The information contained in this website is for general information purposes only. The information is provided by the Labour Relations Agency and while we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

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Enquiry Point

About the Labour Relations Agency

Who We Are

The Labour Relations Agency (the Agency) was established in 1976 as a Non-Departmental Public Body with responsibility for promoting the improvement of employment relations in Northern Ireland. The Agency is independent of Government and is funded mainly in the form of a grant from the Department for the Economy (DfE).

What We Do

The Agency provides an impartial and confidential employment relations service to those engaged in industry, commerce and the public services. The Agency's services include the provision of advice on good employment practices and assistance with the development and implementation of employment policies and procedures. The Agency is also active in resolving disputes through its conciliation, mediation and arbitration services.

Agency Structure

The policy of the Agency is determined by a Board consisting of a part-time Chairman and nine other members appointed by the DfE. Members of the Agency's Board are appointed on the basis of their knowledge of, and experience in, employment relations. The Board normally comprises members from employer bodies, trade unions or those who have a relevant academic or employment law background. The Agency publishes an Annual Report and Accounts.

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Latest News from the LRA

GDPR is here

GDPR is here

The new law on data protection, commonly referred to as GDPR comes into operation today 25/5/18 and is made operative in the UK via the Data Protection Act 2018 which can be found in PDF...

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New HMRC rules on termination payments from 6/4/18

New HMRC rules on termination payments from 6/4/18

HMRC - extract from Gov.uk website below - Employers will need to pay Income Tax and Class 1 National Insurance contributions (NICs) on an element of all termination payments from today...

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New rates for statutory redundancy calculation 6/4/18

New rates for statutory redundancy calculation 6/4/18

The increased limits relate to a range of employment rights including statutory redundancy payments; the basic and compensatory awards for unfair dismissal; the limit on guarantee payments made...

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National Minimum Wage rate increases - Are you ready?

National Minimum Wage rate increases - Are you ready?

On 1st April 2018 the National Minimum Wage rates increase and so employers and workers alike need to be aware of the new rates to ensure compliance with the law. There are significant fines for...

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LRA Board

Marie Mallon

Jill Minne

Deirdre Fitzpatrick

Daire Murphy

Louise Crilly

Michelle McGinley

Alison Millar

Gary McMichael

Pauline Shepherd

Albert Mills

Telephone Enquiry Point

The Agency’s Enquiry Point is available to employers, employees, trade unions and others. Enquiry Point advisors provide information and advice on a wide range of employment matters. The Enquiry Point is also an important contact point for identifying circumstances, or clients, who would benefit from being referred to other Agency services.

The Enquiry Point provides clear, confidential, independent and impartial advice to assist the caller in resolving issues in the workplace.

While the advisors cannot provide a legal opinion they can help callers gain a better understanding of their rights and responsibilities as well as identifying possible options to help resolve their issues.

03300 555 300
Monday - Friday 9.00am to 5.00pm
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