This briefing provides an overview of mediation as a route for the resolution of workplace disputes. We will look at the role of the mediator and some of the skills involved but this briefing is not intended to equip participants as mediators. It is suitable for HR practitioners and anyone with an interest in finding out how their organisation might manage conflict more effectively.
At the end of this briefing, participants will:
• understand what workplace mediation is
• understand the principles of mediation
• understand the benefits of mediation
• understand when mediation may be appropriate
• understand the mediation process
|Derry/Londonderry||Thursday, 06 June 2019 - 09:30am||20||Book Now|
The Agency’s Workplace Information Service is available to employers, employees, trade unions and others. Workplace Information Service advisors provide information and advice on a wide range of employment matters. The Workplace Information Service is also an important contact point for identifying circumstances, or clients, who would benefit from being referred to other Agency services.
The Workplace Information Service provides clear, confidential, independent and impartial advice to assist the caller in resolving issues in the workplace.
While the advisors cannot provide a legal opinion they can help callers gain a better understanding of their rights and responsibilities as well as identifying possible options to help resolve their issues.