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Examples of good practice projects

The aim of a good practice project is to achieve outcomes and solutions which are reasonable for all the parties involved.  Some successful projects that we have carried out are:
  • Assistance with the smooth transition of change regarding new jointly devised policies such as the replacement of annual shut-downs with flexible holiday patterns.
  • Facilitating employee attitude surveys and reporting back on results.
  • Facilitating information and consultation arrangements in organizations as part of new jointly formulated communication policies

Helpline

Helpline

A - Z of Employment

A - Z of Employment

Employment Questions and Answers

Employment Questions and Answers

Publications

Publications

Labour Market Research and Information

Telephone Enquiry Point

The Agency’s Enquiry Point is available to employers, employees, trade unions and others. Enquiry Point advisors provide information and advice on a wide range of employment matters. The Enquiry Point is also an important contact point for identifying circumstances, or clients, who would benefit from being referred to other Agency services.

The Enquiry Point provides clear, confidential, independent and impartial advice to assist the caller in resolving issues in the workplace.

While the advisors cannot provide a legal opinion they can help callers gain a better understanding of their rights and responsibilities as well as identifying possible options to help resolve their issues.

028 9032 1442

Monday - Friday 9.00am to 5.00pm

Contact Us

Please note that we cannot deal with employment-related enquiries by e-mail. To receive information or advice about an employment-related issue, please telephone our Helpline on Belfast 90 321442 where an officer will speak with you directly about your query. Please note that the Agency can arrange the services of an interpreter if required.

If you have an employment relations issue in Great Britain please contact the ACAS Helpline on 0300 123 1100 .

For all non-employment related queries or questions please fill in the box below.