Tax credits are payments from the government to help with everyday costs and are usually paid to employees through their employer’s payroll. Employees are protected in law from being dismissed or subjected to a detriment for claiming or proposing to claim any Tax Creidit to which they are entitled.
Frequently asked questions for Employers and Employees on Tax Credits is available at www.hmrc.gov.uk
The Agency’s Enquiry Point is available to employers, employees, trade unions and others. Enquiry Point advisors provide information and advice on a wide range of employment matters. The Enquiry Point is also an important contact point for identifying circumstances, or clients, who would benefit from being referred to other Agency services.
The Enquiry Point provides clear, confidential, independent and impartial advice to assist the caller in resolving issues in the workplace.
While the advisors cannot provide a legal opinion they can help callers gain a better understanding of their rights and responsibilities as well as identifying possible options to help resolve their issues.