Pay is important to most of us. It doesn't just pay the bills - it can also have a big impact on the morale and productivity of the workforce. It is vital that organizations develop pay systems that are appropriate for them, that provide value for money, and that reward workers fairly for the work they perform.
The Agency’s Enquiry Point is available to employers, employees, trade unions and others. Enquiry Point advisors provide information and advice on a wide range of employment matters. The Enquiry Point is also an important contact point for identifying circumstances, or clients, who would benefit from being referred to other Agency services.
The Enquiry Point provides clear, confidential, independent and impartial advice to assist the caller in resolving issues in the workplace.
While the advisors cannot provide a legal opinion they can help callers gain a better understanding of their rights and responsibilities as well as identifying possible options to help resolve their issues.