Guarantee Payments

This is a statutory payment made to employees with one month's service with their employer, who are not provided with work throughout a day during which they would normally be required to work under their contracts of employment.

Payment is limited to a maximum of five days in any period of three months but the entitlement cannot exceed the number of days a week the employee is contracted to work in a normal week. Guaranteed pay is currently £25.90 a day  (from 14th February 2016) and this figure is renewed annually.

Employees Guarantee payment 

Employers- Guarantee payment

  • Lay-Off & Short-Time Working
  • No.5 Temporary lay-off and short-time working
  • Telephone Enquiry Point

    The Agency’s Enquiry Point is available to employers, employees, trade unions and others. Enquiry Point advisors provide information and advice on a wide range of employment matters. The Enquiry Point is also an important contact point for identifying circumstances, or clients, who would benefit from being referred to other Agency services.

    The Enquiry Point provides clear, confidential, independent and impartial advice to assist the caller in resolving issues in the workplace.

    While the advisors cannot provide a legal opinion they can help callers gain a better understanding of their rights and responsibilities as well as identifying possible options to help resolve their issues.

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