A Directive is a piece of law which emanates from the European Union. Member states (for example, the United Kingdom) are obliged to implement Directives, such as, the Working Time Directive, into their domestic laws within the time limits set out in the Directives. The integration of the Directive must be carried out in a manner which ensures that any domestic legislation embodies the aim and principles of the Directive.
The Agency’s Enquiry Point is available to employers, employees, trade unions and others. Enquiry Point advisors provide information and advice on a wide range of employment matters. The Enquiry Point is also an important contact point for identifying circumstances, or clients, who would benefit from being referred to other Agency services.
The Enquiry Point provides clear, confidential, independent and impartial advice to assist the caller in resolving issues in the workplace.
While the advisors cannot provide a legal opinion they can help callers gain a better understanding of their rights and responsibilities as well as identifying possible options to help resolve their issues.